You only receive email alerts when new information (lie lab results, messages and appointment reminders) appearing Mychart. If you are not getting alerts:
- Check your Junk Mail folder for email alerts. If you see messages there, change the settings on your email filter to allow these messages.
- Check your notification preferences in MyChart. Click on “Settings” and select “Notifications” to make sure your correct email address is entered and that you are signed up for the alerts you want to receive.
- If you have checked these setting and you still are not receiving email alerts, please contact mychart@sfmhosp.com
